The RateSetter Blog

Change for the better…

OK…breathe deeply. Head out of hands now… We understand that it can be annoying when sites change. You’ve learned the way to find the things you need, and suddenly everything has moved and you can’t find it. We understand… we’ve been there too.

But we’re very excited by our new site, and we hope it is the start of a much more user friendly version of RateSetter. The new site is a big change on a number of levels, and we think it will improve the experience of everyone who comes to RateSetter.

There are a number of technical reasons that we’ve made the change. We’ve upgraded the technology behind the site which will gives us a lot of potential for the future improvement of the site. We’ve got a lot of plans for new features in the coming months, and we wanted a platform that would cope with those improvements.. It was also important to us to separate the “Visitor” part of the site from the “Member” part of the site. There are some good reasons for doing this – it means that our Visitor pages can be more visitor friendly, without getting in the way of the important member screens, which is optimised for a functional user experience. It’s meant that we have enhanced the security of the site, and that we could start from scratch in approaching how we display the information that members need to see. You’ll hopefully see that in the new Lender area in the Member site.

You’ll see that Visitor site is a bit more “whizzy” – that is partly a function of some new technology and partly that we wanted to create a more interactive experience, particularly for Borrowers. The Visitor site is designed to explain RateSetter simply to potential Members, and to encourage them to participate, without having to see all the inner workings of the Member area on first inspection. Our main task is to find good quality Borrowers for our Lenders, and we felt that the website needed to work harder in that regard.

Lastly you will see that our brand has moved on to a more energetic incarnation of RateSetter. They say that nothing rhymes with Purple, and that’s how we feel about RateSetter – that there is nothing out there quite like us, and we want to be bolder and more confident as a business. After nearly two years since launch, we feel we have a great story to tell, and a fantastic peer to peer movement is under way that we want to tell the world about.

If you have comments, feedback or questions about the site, please direct them to contactus@ratesetter.com for prompt attention.